Home Safe Hearth & Chimney maintains a rigorous training schedule and a strict code of ethics:

There are several other things you should know about us:

1.  Continuing Education - We believe in saying up to date in all aspects of the chimney, hearth and air duct cleaning fields.  We are members of the National Chimney Sweep Guild, and the Duct Cleaners Network. Through these organizations we take advantage of opportunities for ongoing training.  Each year we send representatives to local, regional and national seminars and conventions to learn the latest techniques, technologies, and strategies in the industries.

2.  The Right Equipment - We also know that to provide superior services, we have to have the right tools, so we've made significant investments in professional equipment --including vans, vacuum trucks and trailers, cameras, rods, brushes, ladders, air compressors and power tools of all kinds-- so that we can handle virtually any job. 

3.  We are punctual - We take pride in being at your home on time.  Now, sometimes there are things that are simply out of our control, but we emphasize punctuality and take pride in treating you with the respect that you deserve.  It's true that even though we're doing our best, some things may cause delays that are completely out of our control, but when these situations arise, we do all we can to contact you and keep you informed, and if necessary, to reschedule an appointment. If we fail to contact you within 45 minutes of your scheduled time then your service is FREE!

4.  We are fully insured - While we do all we can to avoid problems, it's always a good policy to have insurance on hand. 

5.  Appearance - We wear clean uniforms, our technicians arrive in clean vehicles. Our chimney sweeps wears a CSIA Certified Chimney Sweep ID card so that they are easy to identify.

6.  Sound Business Practices - Finally, we do our best to foster sound business practices and develop good character.  This can't be quantified, but we're sure that you'd agree that common decency, manners, honesty, and graciousness are important in any business.